01What it is
Session time is the period of inactivity in the signed-in application after which the session expires. In automatic mode it is 30 minutes, and you can set your own time from 45 to 240 minutes in 15-minute steps. It is a setting for the whole company, not for a single account.
The second sign-in factor is a code from an app on the phone, with no SMS and no email. When the company owner requires it on all accounts, anyone without a second factor gets past the password only to the setup screen. Whoever already has a code keeps it.
There are no backup codes, so turning the requirement on needs a second person with the Configuration: edit permission. Only such a person opens the Users screen and can reset the second factor if a phone is lost.
- AUTOMATIC SIGN-OUT
- 30 minutes or your own time up to 4 hours.
- A CODE FROM THE PHONE
- No SMS and no email.
- THE OWNER DECIDES
- The company owner turns on the requirement for all accounts.
02What it is for
A password is not enough
A second factor protects customer and building data even after a password leak.
The site office computer
A short session signs out an abandoned workstation.
Trusted browser
A browser confirmed once does not ask for a code for 30 days.
03Main options
The screen has two parts: session time and the second sign-in factor.
When to sign out
Inactivity time for every account in the company.
- Automatic mode: 30 minutes
- Own time: from 45 to 240 minutes in 15-minute steps

A code from an app on the phone
Optional, or required on every account.
- Only the company owner turns on the requirement for all accounts
- Turning it on needs a second person with the Configuration: edit permission
- Without the requirement, anyone can turn on a second factor in My account

04Tasks step by step
- STEP 1Make sure a second person has the Configuration: edit permission.
- STEP 2As the company owner, open Settings › Session and security, tick Require a second factor on every account in the company and click Save the sign-in rule.
- STEP 3Everyone without a second factor sets it up at their next sign-in.
- STEP 1In the Session mode field choose Own time.
- STEP 2Set the number of minutes from 45 to 240 and save.
05Actions
The most common tasks around security.
Session time
Automatic sign-out after inactivity.
Require a second factor
A phone code for every account.
06What it connects to
Choose a module to see related account settings.
My account
You turn on the second factor for your own account in My account.
Go to the topicMy accountUsers
Lost phone: the second factor is reset by someone with access to the Users screen.
Go to the topicUsersActivity log
Changes to the session time and the second factor requirement go into the log.
Go to the topicActivity log